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Verified
5/5

2019-09-14

Best Customer Service!!!

"There are three Cycle Gear stores in Houston area and I choose to shop at the Sharpstown location ( even though it's the furthest one from my home). As a new rider all my questions about gear, maintenance and just riding have always been answered and never have I been pressured into something I don't need. The employees take the time to explain all the features from gear to tech, every time I leave the store I learn something new. All Cycle Gear stores have pretty much the same product inventory, it's the people at the Sharpstown Cycle Gear that keep me coming back!"

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Verified
5/5

2019-09-07

Always a pleasure to visit this location

"Robert is always friendly to assist new and old customers in finding their gear and accessories. He is very knowledgeable and helpful. This may not be the largest or most organized store in Houston but the people who work there are the best. "

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Verified
5/5

2019-09-07

Staff was very knowledgeable and helpful.

"Staff was very knowledgeable and helpful. Made the difference for me and so purchased the Product. Great experience. "


Verified
5/5

2019-09-05

Good

"I got exactly what I came for and was helped"

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Verified
5/5

2019-08-15

Cashier Associate #6261 was VERY Helpful and Store knowledgeable.

"Cashier Associate #6261 was VERY Helpful and Store knowledgeable When I Visited on 8/8/2019. I spent over $300.00 Dollars"

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Verified
5/5

2019-07-30

Super helpful!

"Got a newer bike..needed a new helmet and a few other items. Gus took a lot of time to educate me and steer me in the right direction w/o pressure. I have been back since and a young woman that works there was also super friendly and helpful. I highly recommend this place."

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Verified
5/5

2019-07-29

Great Customer Service, Lela

"Lela helped me and she is a wonderful resource who always goes above and beyond. Give her a raise. Thanks.

C. Castro
"

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Verified
4/5

2019-07-21

Good buying experience but inventory control could be better

"After finding the helmet my wife wanted on the Cycle Gear website online we checked to see what stores had it and it said that the Sharpstown location had one. I called and the person said that they did not in fact have it. I still took a chance and drove all the way there, where we spoke to the same person who was pleased to show us other helmets since the one we wanted was apparently not in the store. Long story short, my wife found the helmet in a box along with many other Bilt helmets, and surprised the store assistant.

Aside from that, the experience was fine. Both assistants we dealt with were nice and helpful and we ended up also buying some riding pants for my wife.
"

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Verified
5/5

2019-07-18

Great store!

"Looking for a tail bag for my sportbike.
Sales people were great and helped me find what I needed.
"

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Verified
3/5

2019-07-15

Tire

"Wasn't notified ahead of time that you don't remove the tire from the bike to install and balance "


Verified
5/5

2019-07-12

Great service from Lilu

"I am sure I spelt your name wrong, but the young lady that works there is the best. She mounted and balanced my tires super fast while the guys who worked there ignored me."

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Verified
5/5

2019-07-11

Awesome customer service

"Your staff is extremely friendly and knowledgeable giving you always the right avise"

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Verified
5/5

2019-07-04

Cycle Gear Sharpstown

"Went in looking for phone holder for my bike, salesman was knowledgeable about all of the models, what customers reported and his opinion. Very happy with my choice. Salesman was a lot of help"

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Verified
5/5

2019-06-28

Always great with Lely n Gus

"Best staff of any cg. Had boots on cpunter waiting for me. Easy, smooth, and had a few laughs."

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Verified
5/5

2019-06-08

excellent

"Excellent knowledgeable staff. They had everything I was looking for!!! My new gear shop!"

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